What is the time limit in order to ask for a refund or exchange? 08 July 2024 13:05 Updated The time limit for a refund or an exchange is 14 days after the delivery date. Related articles I wish to return my order, what should I do? How do I contact your repair centre? What are the conditions if I want to return my order? I received my order but something is missing, what should I do? I want to change some details about my account, what is the process?